Jan. 20th, 2010

mcroft: (Default)
The Joy of Tech describes, in an eerily accurate way, the customer experience getting Free Wi-Fi at McDonalds.

This is really interesting to me because I work for AT&T Wi-Fi Services and one of my responsibilities is Software Release and Deployment management. I executed the script that turned 11,000 McDonalds Wi-Fi to free. Clearly these guys are responding to us--they even got the brand-new oval-shaped McD Wi-Fi logo, so they're paying attention.

Something we did got cartooned, and not in a bad way. It's pretty damn amusing.

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